Privacy Policy

Effective Date: 2/21/2025
ZLL Designs (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from www.zlldesigns.com (“the Site”).

1. GEOGRAPHIC SCOPE OF SERVICE
Our website and services are designed for individuals located in the United States. We do not target or actively market to individuals outside of the U.S. If you access this website from outside the United States, you do so at your own discretion and are responsible for compliance with local laws.

2. INFORMATION WE COLLECT

2.1 Device Information
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse, we also collect information about individual web pages or products viewed, what websites or search terms referred you to the Site, and how you interact with the Site. We call this “Device Information.”

We collect Device Information using technologies such as:

Cookies: Data files placed on your device or computer, often including an anonymous unique identifier.
Log Files: Track actions on the Site, collecting data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

2.2 Order Information (E-commerce)
When you make or attempt to make a purchase through the Site (using Wix Stores), we collect information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We call this “Order Information.”

2.3 Member Information (Wix Members)
If you create an account on our Site (using Wix Members), we may collect:

Your chosen username and password
Email address
Basic profile details you voluntarily provide (e.g., name, shipping or mailing address, phone number)

This information helps us personalize your experience, save your preferences, and streamline future orders.

2.4 Chat Information (Wix Chat)
If you communicate with us through our Wix Chat feature, we may collect:
• Name (if you choose to provide it)
• Email Address (if you choose to provide it)
• Any other information you voluntarily include in your chat messages

2.5 What We Mean by “Personal Information”
In this Privacy Policy, “Personal Information” refers to Device Information, Order Information, Member Information, and any additional details you provide via chat or other forms on our Site.

3. HOW WE USE YOUR INFORMATION

3.1 E-commerce and Fulfillment
Fulfill Orders: Process your payment, arrange shipping, and provide invoices/order confirmations.

Communicate with You: Send updates on your purchases or any issues regarding your order.
Risk Screening: Screen orders for potential risk or fraud.
Marketing (with Consent): Send promotional offers or information relating to our products or services, if you opt in.

3.2 Membership Management

Account Creation: Manage and secure your user account on our Site.
User Preferences: Streamline your shopping experience and save your information for quicker checkouts.

3.3 Customer Support and Chat
Respond to Inquiries: If you contact us via Wix Chat or other forms, we use your provided information to address your questions or concerns.

3.4 Analytics and Improvements

Site Optimization: Use Device Information to assess page load times, customer navigation, and marketing campaign performance.
User Trends: Review site visit counts, user demographics, and purchase trends to better understand and serve our audience.

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

4. HOW YOUR DATA IS MANAGED
Our website is hosted on Wix.com, which provides the online platform allowing us to offer products and services to you. Wix stores your personal information on secure servers with robust security measures, such as:

Encryption: Data encryption during transmission (SSL/TLS) and at rest (AES-256).
Secure Storage: Servers located in data centers with industry-standard certifications.

For more details on Wix’s data practices, please see Wix’s Privacy Policy.

4.1 Third-Party Services
We use certain third-party providers to support our services:

Wix.com: Provides hosting, e-commerce (Wix Stores), membership functionality (Wix Members), chat (Wix Chat), and overall site infrastructure.

Finally, we may share Personal Information to comply with legal obligations (e.g., subpoenas, warrants, or other lawful requests) or to protect our rights.

5. COOKIES AND TRACKING
Cookies are small pieces of data stored on a site visitor’s browser. We use cookies and similar tracking technologies to:

Provide a user-friendly experience (e.g., keep track of session data, membership login, and cart info).
Monitor and analyze Site performance and effectiveness.
Ensure our Site is secure and safe to use.

5.1 Cookie Consent
When you visit the Site, a cookie consent banner may allow you to decline non-essential cookies (e.g., analytics, marketing, advertising). Essential cookies (session management, membership login, store functionality) cannot be disabled as they are necessary for the Site to function.

5.2 Managing Cookies
Most web browsers allow you to manage cookies via browser settings. You can typically control or delete cookies as you wish.

5.3 Do Not Track
We do not alter our Site’s data collection and usage practices when we see a Do Not Track signal from your browser.

6. YOUR RIGHTS

6.1 Data Access, Correction, and Deletion
You have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to any legal or operational requirements.

To exercise these rights, please contact us at zlldesigns@gmail.com.

6.2 European Residents
If you are a resident of the European Economic Area (EEA) or the UK, note:

We process your personal information to fulfill contracts (e.g., if you place an order) or pursue legitimate business interests.
Your information may be transferred to servers located outside your country, including the United States. We rely on Wix’s safeguards for international data transfers.

7. DATA RETENTION
We retain your Order Information or other personal data for our records unless and until you ask us to delete it. In certain cases, we may need to keep data for legal or record-keeping purposes.

8. INTERNATIONAL DATA TRANSFERS
If you are located outside the United States, your data may be processed and stored on servers in countries where data protection laws differ from your home jurisdiction. Our hosting provider, Wix, ensures robust safeguards for international data transfers, including:

Compliance with applicable data protection regulations.
Secure storage and processing using encrypted servers.
Contractual agreements with subcontractors to protect your data.

9. UPDATES TO THIS POLICY
We may periodically update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will revise the Effective Date at the top of this page. Please check back regularly for any updates.

10. CONTACT US
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at:
ZLL Designs
Email: zlldesigns@gmail.com

11. DISCLAIMERS

U.S. Jurisdiction: This Privacy Policy is intended for users based in the United States. For users in other jurisdictions, additional rights may apply under local laws.
Children Under 16: We do not knowingly collect, use, sell, or share Personal Information of children under 16 years of age. If you believe a child under 16 has provided us with personal data, please contact us to remove it promptly.